Delivered by BRISK and ITNI
IT support for Northern Ireland businesses
One local team for your computers, email, Microsoft 365, security and backup, with 24/7 Belfast-based support and engineers who come on site when you need them.
- 24/7 Belfast-based support
- On-site engineers
- One point of contact
In short
BRISK looks after IT for Northern Ireland businesses through our ITNI team: computers, email, Microsoft 365, security and backup. You get 24/7 Belfast-based support, engineers who come on site when you need them, and one point of contact. We agree exactly what is covered before we start, and can take over from your current IT company.
What’s included
Everything you need, from one local team
Help desk
Call, email or log a ticket on our Customer support portal. A real person picks it up.
On-site engineers
When a fix needs hands on, an engineer comes to you.
Microsoft 365 & Google Workspace
Licences, email, Teams, OneDrive and shared drives set up and looked after.
Security
Antivirus, firewalls, multi-factor sign-in and staff accounts done properly.
Backup & recovery
Your files and email backed up, and a tested way to get them back.
Hardware
PCs, laptops, printers and screens supplied, set up and replaced when they wear out.
IT that works with everything else you run
Most IT companies stop at the computer. We also look after your Wi-Fi, broadband, phones, CCTV and the EPOS systems that sit on the same network, so there is no finger-pointing between suppliers when something stops working.
You get one point of contact for the lot: one number to call, one team that knows your setup, and one plan for keeping it current.
Brands we install
Bigger IT needs?
Managed IT, servers, cloud and data recovery are run in house by our ITNI team, part of One Partner. Same number, same people.
How it works
Audit
We look at what you have, what is out of date and what is at risk.
Plan
A clear proposal with costs, priorities and no jargon.
Set up
We install, migrate and secure everything, out of hours if needed.
Support
24/7 Belfast-based help desk and on-site visits.
Who we help:
- Bars and restaurants
- Hotels
- Cafés
- Shops and retail
- Offices and professional services
IT support questions
Short answers to what people ask us most.
What does IT support include?
Help desk support by phone, email and portal, on-site engineers, Microsoft 365 or Google Workspace, security, backup and hardware. We agree exactly what is covered before we start.
Do you offer 24/7 IT support?
Yes. Our support is 24/7 and Belfast-based, so you reach a local team, not an overseas call centre.
Can you take over from our current IT company?
Yes. We handle the handover, collect passwords and licences properly and document your setup so nothing is lost.
Do you set up Microsoft 365?
Yes. We supply Microsoft 365 licences, move your email across and set up Teams, OneDrive and SharePoint.
What about servers, cloud and data recovery?
Our ITNI team handles managed IT, servers, cloud and data recovery in house. You still have one number to call.
Often taken together
Talk to us
Questions about IT support?
Call our Newtownards team, or leave your number and we’ll ring you back.