Contract summaries

Before a home customer or small business customer is bound to a phone, broadband or hosted voice contract with us, we give you a contract summary and contract information in the form required by Ofcom’s General Conditions. You get it with your quote, before you sign.

What it covers

  • the services and any equipment included
  • the estimated broadband speeds at your premises
  • the monthly price, any one-off charges, and any price change during your minimum term, in pounds and pence with the date
  • how long the contract lasts, the notice you need to give, and the cost of ending early
  • support for customers with disabilities
  • calling 999 in a power cut
  • how to complain, including CISAS

Why there is not one on this page

A contract summary is personal to your order: it carries your services, your speeds and your prices. We prepare it with your quote, so there is no general version to publish here.

Need a copy?

Ask us at any time for a copy of the contract summary for your services: support@eposni.com or 028 9099 1221. We can provide it in large print or another format if that helps. See clause 28.8 of our business terms.

Last updated 4 October 2026. BRISK Technology and EPOS NI are trading names of Enhuk Limited, registered in Northern Ireland (NI646709), Unit 1 Block A, Scrabo Business Park, Jubilee Road, Newtownards, Co. Down, BT23 4ZP.