Before a home customer or small business customer is bound to a phone, broadband or hosted voice contract with us, we give you a contract summary and contract information in the form required by Ofcom’s General Conditions. You get it with your quote, before you sign.
What it covers
- the services and any equipment included
- the estimated broadband speeds at your premises
- the monthly price, any one-off charges, and any price change during your minimum term, in pounds and pence with the date
- how long the contract lasts, the notice you need to give, and the cost of ending early
- support for customers with disabilities
- calling 999 in a power cut
- how to complain, including CISAS
Why there is not one on this page
A contract summary is personal to your order: it carries your services, your speeds and your prices. We prepare it with your quote, so there is no general version to publish here.
Need a copy?
Ask us at any time for a copy of the contract summary for your services: support@eposni.com or 028 9099 1221. We can provide it in large print or another format if that helps. See clause 28.8 of our business terms.
Last updated 4 October 2026. BRISK Technology and EPOS NI are trading names of Enhuk Limited, registered in Northern Ireland (NI646709), Unit 1 Block A, Scrabo Business Park, Jubilee Road, Newtownards, Co. Down, BT23 4ZP.
